


I recently upgraded my X9 Endnote version to 2025. (OS: MS 2010 Home, Office 2010). I’ve encountered a few issues and have a few questions:
I can only suggest - for the first issue, that you try making a copy of your document, and then unformat citations and bibliography (NOT TO PLAIN TEXT) and then update them – it is often that changing from an older version of Endnote to a new version, especially skipping two or more versions - that the buried field information is inconsistent with the newer version. If that isn’t enough, you could convert, remove any residual field codes. Word option is different in Windows
Use CTRL + A to select all, then CTRL + SHIFT + F9
and Mac Command-A to select all, then [Apple]+6 or [Command]+6 (above the “T” and “Y” key)
Ctrl + Shift + V (to paste unformated) but it might be that the underlying font in your document template is different from something manually applied?
For the last two issues, this is what it is in the new version and you can’t change those - which are what the developers thinks is more “modern” –
My endnote is not syncing libraries. Endnote desktop is installed by IT of my university (can’t see which account is logged in on desktop), and I signed up using my personal email on endnote Chrome of same laptop. I added the personal email on desktop using ‘sync’ feature but nothing shows up on either. Nothing is synced - personal account still has 2 references I added as test on web, and endnote desktop does not have those 2 references.
Not knowing which account is logged in on endnote desktop prevents me from adding references directly from chrome.
I recently shifted from mendeley to endnote, upon insistance of supervisor and I find the software not very user friendly.
Look at Edit preferences and sync settings. (on the windows version, not sure where preferences are on the Mac version).
It is there you would add the account credentials and passowrd and which library to sync.





